Privacy Policy

Last updated: January 2026

Evergreen IPTV (« we », « us », « our ») is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or use our services, in compliance with the General Data Protection Regulation (GDPR), the Data Protection Act 2018 (Ireland) and all applicable Irish and European Union data protection legislation.

1. Information We Collect

We may collect and process the following data: your name, email address, WhatsApp number, IP address, device information, browsing behaviour on our site, and payment details (processed securely by third-party payment providers — we do not store card numbers). We collect this information when you contact us via WhatsApp, subscribe to our service, or browse our website.

2. How We Use Your Data

We use your personal data to: provide and maintain our IPTV service, process your subscription and payments, send you login credentials and setup instructions, provide customer support via WhatsApp and email, improve our service and website experience, and comply with legal obligations under Irish law.

3. Data Retention

We retain your personal data only for as long as necessary to provide our services and fulfil the purposes described in this policy. Subscription data is retained for the duration of your subscription plus 12 months. Support conversation records are retained for 6 months after your last interaction.

4. Your Rights Under GDPR

Under the GDPR and Irish data protection law, you have the right to: access your personal data, rectify inaccurate data, erase your data (« right to be forgotten »), restrict processing, data portability, and object to processing. To exercise any of these rights, contact us via WhatsApp or email at [email protected]. We will respond within 30 days.

5. Third-Party Services

We use trusted third-party services for payment processing (PayPal, Stripe), website analytics (Google Analytics with IP anonymisation), and communication (WhatsApp). These providers have their own privacy policies and are GDPR-compliant. We do not sell, trade or share your personal data with any other third parties.

6. Contact

For any privacy-related questions or requests, please contact us at [email protected] or via WhatsApp. You also have the right to lodge a complaint with the Data Protection Commission (DPC) of Ireland at www.dataprotection.ie.